Sport Horse
CLAIM
office hours: 021 554 5832
office hours:
021 554 5832
after hours: 066 165 3349
after hours:
066 165 3349
In the case of life saving emergencies and the rare event that you are unable to get hold of us, please do everything possible to ensure the well being of your horse as per your vet’s guidance.
Kuda Claims
Kuda understands just how stressful it can be to have to deal with the loss or damage of your assets and, much worse, of your animals. We aim to make the claim process as smooth as possible during this difficult time. Here’s a step by step guide to getting your claim quickly processed.
For Life Cover (Mortality), Critical Care, Condolence Contribution claims and Vet Reports please download our smart pdf e-Forms below.
The initial notification is important and this can be done in one of the following ways:
Email claims@kuda.co.za | Call 021 554 5832 during Office Hours or 066 165 3349 After Hours
Kuda Therapy Quick Claim
In our continuous efforts to make your claiming process more convenient, we’ve created our Kuda Quick Claims for chiropractor, physiotherapy and acupuncture. Simply choose the therapy type, fill in a few fields and click submit. Once the claim is processed by our efficient claims department, we will send you a claim breakdown and your claim will be completed.
WHAT YOU NEED TO KNOW WHEN CLAIMING FOR:
LIFE COVER (MORTALITY)
The following is required for any mortality claims, i.e. in the unfortunate event of a death or necessary euthanisation of your horse.
- Notification within 24 hours of event.
- Completed and signed claim form
- Post Mortem Report.
- Proof of vaccinations by a registered Vet in the case of death by AHS or Equine Flu.
PUBLIC LIABILITY
Should for some reason your horse damage property or injure someone not related to the horse, such as a spectator, you may claim against Public Liability cover for any legal action taken against you by a third party.
For this you will require the following:
- Completed and signed claim form
- Documents pertaining to the third party’s approach regarding the claim.
LIFE SAVING SURGERY & CRITICAL CARE
In order to claim in the Life Saving Surgery with Critical Care Cover category, the condition threatening the horse needs to be both an emergency and lifesaving in nature, and it must be treated in hospital.
This claim requires the following:
- Notification that the horse has been admitted to hospital
- Completed and signed claim form
- Vet report
- Invoices related to the care in hospital
- Invoices related to the treatment and aftercare
Under the Life Saving Surgery Cover you may claim for emergency lifesaving surgery in hospital.
This claim requires the following:
- Notification that the horse has been admitted to hospital
- Completed and signed claim form
- Vet report
- Invoices relating to the surgery and aftercare
medical comprehensive & saver
Kuda offers two types of day-to-day medical cover: Medical Comprehensive and Medical Saver. Claims for veterinary fees resulting from unforeseen illness or accidental injury are limited to R100 000 per event for both types of cover, and a total in any one insurance year no more than R100 000 for Medical Comprehensive Cover and R50 000 for Medical Saver Cover.
This claim requires the following:
- Notification that the horse requires treatment
- Completed and signed claim form
- Vet report when applicable
- Invoices relating to the treatment
