Bloodstock
CLAIM
office hours: 021 554 5832
after hours: 066 165 3349
In the case of life saving emergencies and the rare event that you are unable to get hold of us, please do everything possible to ensure the well being of your horse as per your vet’s guidance.
KUDA CLAIMS
Kuda understands just how stressful it can be to have to deal with the loss or damage of your assets and, much worse, of your animals. We aim to make the claim process as smooth as possible during this difficult time. Here’s a step by step guide to getting your claim quickly processed.
For Life Cover (Mortality), Life Saving Surgery, Critical Care and After Auction Keep cover please download our smart pdf e-Forms.
Please notify us as soon as possible in any of the following ways:
Email claims@kuda.co.za | Call 021 554 5832 during Office Hours or 066 165 3349 After Hours
WHAT YOU NEED TO KNOW WHEN CLAIMING FOR:
MEDICAL CARE
In the event of Medical Care, we can only cover the listed types of medical care.
Reporting your claim
- Notification that the horse requires treatment
- Completed and signed claim form
- Vet report specifically diagnosing the horse with a condition specified under the Medical Care list of ailments
- Invoices related to the hospital admission
LIFE COVER (MORTALITY)
The following is required for any mortality claims, i.e. in the unfortunate event of a death or necessary euthanasia of your animal.
- Notification within 24 hours of event.
- Completed and signed claim form
- Post Mortem Report.
- Proof of vaccinations by a registered Vet in the case of death by AHS or Equine Flu.
LIFE SAVING SURGERY & CRITICAL CARE
In the event of an emergency, we know you need to move quickly to get your horse the help they need. Once your horse is stable, you’ll need to prepare to claim under the Life Saving Surgery & Critical Care category.
We’ll need to determine that the event was an emergency which needed to be treated in hospital.
You will need to following:
- Notification that the horse requires treatment
- Completed and signed claim form
- Vet report specifically diagnosing the horse with a condition specified under the Life Saving Surgery & Critical Care list of ailments
- Invoices related to the hospital admission
