Bloodstock Claim Numbers:
How to submit
a Bloodstock claim
Mortality, Life-Saving Surgery, Critical Care, Medical Aid
Kuda understands just how stressful it can be to have to deal with the loss or damage of your assets and, much worse, of your animals. We aim to make the claim process as smooth as possible during this difficult time. Here’s a step by step guide to getting your claim quickly processed.
Please notify us as soon as possible in any of the following ways:
Email: claims@kuda.co.za
Call: 021 554 5832 or 066 165 3349 after hours.
MORTALITY
The following is required for any mortality claims, i.e. in the unfortunate event of a death or necessary euthanisation of your animal.
- Notification within 24 hours of event.
- Completed claim from.
- Post Mortem Report.
- Proof of vaccinations by a registered Vet in the case of death by AHS or Equine Flu.
LIFE SAVING SURGERY & CRITICAL CARE
In the event of an emergency, we know you need to move quickly to get your horse the help they need. Once your horse is stable, you’ll need to prepare to claim under the Life Saving Surgery & Critical Care category.
Here, we’ll need to determine that the event was an emergency which needed to be treated in hospital.
You will need to following:
- Notification that the horse has been admitted to hospital
- Completed and signed claim form
- Vet report
- Invoices related to the surgery and treatment
MEDICAL CARE
In the event of non-emergency Medical Care, we can only cover the listed types of medical care.
Reporting your claim
- Notification that the horse requires treatment
- Completed and signed claim form
- Vet report specifically diagnosing the horse with a condition specified under the Medical care list of ailments
- Invoices related to the treatment of the horse
PUBLIC LIABILITY
Should for some reason your horse damage property or injure someone not related to the horse, such as a spectator, you may claim against Public Liability cover for any legal action taken against you by a third party.
For this you will require the following:
- Completed and signed claim form
- Documents pertaining to the third party’s approach regarding the claim.
MEDICAL COMPREHENSIVE & SAVER
Kuda offers two types of day-to-day medical cover: Medical Comprehensive and Medical Saver. Claims for veterinary fees resulting from unforeseen illness or accidental injury are limited to R100 000 per event for both types of cover, and a total in any one insurance year no more than R100 000 for Medical Comprehensive Cover and R50 000 for Medical Saver Cover.
This claim requires the following:
- Notification that the horse requires treatment
- Completed and signed claim form
- Vet report when applicable
- Invoices relating to the treatment
LIFE SAVING SURGERY WITH CRITICAL CARE COVER
In order to claim in the Life Saving Surgery with Critical Care Cover category, the condition threatening the horse needs to be both an emergency and lifesaving in nature, and it must be treated in hospital.
This claim requires the following:
- Notification that the horse has been admitted to hospital
- Completed and signed claim form
- Vet report
- Invoices related to the care in hospital
- Invoices related to the treatment and aftercare
Under the Life Saving Surgery Cover you may claim for emergency lifesaving surgery in hospital.
This claim requires the following:
- Notification that the horse has been admitted to hospital
- Completed and signed claim form
- Vet report
- Invoices relating to the surgery and aftercare
Contact
HEAD OFFICE
Tel: +27 (21) 554 KUDA or +27 (21) 554 5832
Fax: +27 (86) 696 6132
Postal Address:
PO Box 151
Bloubergstrand
7436
Street Address:
Big Bay Office Park
16 Beach Bay Boulevard
Cormorant Road
1st Floor Office 101
Big Bay, Cape Town
7441