At Kuda, we are passionate about providing exceptional service in insurance. We specialize in niche insurance such as Racehorse, Sport Horse, and Game/Livestock, and also more generally Personal and Commercial insurance. We prioritize our people, investing in talent and fostering a culture defined by our core values.

As a Claims Administrator, you will play a crucial role in our team, ensuring the efficient processing and management of claims. This position offers an excellent opportunity for career growth within the insurance industry.

DUTIES & RESPONSIBILITIES

• Manage end-to-end processing of assigned claims with a focus on delivering outstanding service to clients
• Obtain and organize all necessary documentation required for claims processing
• Liaise directly with clients, veterinarians, service providers, and assessors to facilitate prompt and accurate claims resolution
• Execute all requirements for claims payments in a timely manner
• Any other reasonable tasks

MINIMUM QUALIFICATIONS & EXPERIENCE

• Minimum Grade 12 education or equivalent
• Proficiency in Microsoft Office
• 1-2 years of work experience in an administrative or insurance-related role
• Experience or familiarity with the Equestrian field is advantageous
• Insurance qualifications such as RE5 or NQF are preferred

SKILLS AND PERSONAL ATTRIBUTES

• Proven administration skills with strong organizational and time management abilities
• Skilled in delivering a personal approach with empathy and compassion to client service
• Ability to effectively manage multiple tasks independently while also contributing as a team player

PACKAGE & REMUNERATION

• Provident Fund Contribution
• Group Risk Benefits
• Remuneration: A market-related salary package will be offered

This full-time permanent position is based in Big Bay, Cape Town, with potential to partially work from home once established in job. Send your CV to josi@kuda.co.za by  27 July 2024, with the position title in the subject line. Only shortlisted candidates will be contacted.